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Property Maintenance
We keep your investment safeguarded
Maintenance and Property Inspections
We know that a well-maintained home results in quicker rentals, lower turnovers, and in general, happier tenants! We offer our residents a secure portal to submit all maintenance issues, which can be accessed online with a simple click. Our Vendors are trustworthy and very quick to respond. We coordinate and communicate with the tenants, with you, and vendors for our maintenance scenarios. Protecting and maintaining your home and your investment is a top priority for us.
Vendor bills and receipts are emailed monthly with Owner Statements and are also available through our online Owner Portal.
How This Benefits You
- We offer quality repairs at competitive prices
- You can rest easy knowing your home is protected nights, weekends and holidays
- Accurate billing so you can keep track of your investment
- Prompt response to protect your property and keep your tenants happy
Get started with your free property consultation by completing the form .
Connect With a Property Manager Expert
Owner or Renter?
As Your Salem Property Manager, We Take Care of Everything.
Our comprehensive property management services are designed for experienced investors as well as new landlords. We provide time-saving advantages, higher profits, and the chance to build financial independence by overseeing individual properties.
Marketing
Marketing is key to successful rentals. Centurion Real Estate Management provides an expert market analysis for each property we manage to maximize your return on investment.
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Screening
We conduct extensive screening on all tenants and handle everything from moving your qualified tenant into their new home, to rent collection, to handling maintenance issues.
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Rent Collection
We make sure you get paid on time, every time. You no longer have to worry about rent showing up in your bank account because we take care of everything so you have to worry about nothing.
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Maintenance
We conduct inspections upon move-in and move-out that include documentation of the property’s condition and ensure all maintenance issues are addressed in a timely manner.
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Financial Reporting
With our detailed financial reporting tools, it's never been easier to keep tabs on your investment. Log into your owner portal to keep up with how your investment is performing.
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Eviction Management
In the unfortunate event that a tenant needs to be evicted from your rental, we will cover the cost of a simple uncontested eviction (restrictions apply) and ensure your investment is protected.
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Perks of Property Management
Evaluation of the Property
We begin our management process by gathering information from the property owner followed by a thorough evaluation of the property. One or more qualified staff will evaluate the property, roofs, building structure, common areas, interior units, etc. Our team then works together in evaluating the historical income and expense data on the property along with comparing current leases and rental amounts to the going market rates. We will develop a plan for the short and long term based on your feedback to our evaluation. We understand that no two properties or owners are alike and each property and property owner have differing needs, desires and financial objectives.
Perks of Property Management
We Become The Point of Contact
Once we commence the management of a property, we immediately send out written notices to tenants informing them that Centurion Real Estate Management, LLC will be the new managing agent. We provide pertinent information to the tenants about our company and process, where to send rent payment and how to submit work orders. The Long Term Benefit of Professional Property Management
A professional property management company should make you money – not cost you money. We perform this difficult task in many ways. With our knowledge of the current rental market and trends, we can keep rents up and vacancies down. With periodic and thorough property inspections, we can spot problematic issues before they begin, minimizing long term loss in property value and costly major repairs. We are able to reduce costs and increase efficiency through our streamlined processes.
Perks of Property Management
On-site Management and Roving Managers
As is often the case, property management companies rely on resident managers to oversee day-to-day activities of the property. Centurion Real Estate Management, LLC takes this a step further by comprehensive hands-on training with each manager. We utilize an Employee Handbook, created from the ground up with input from numerous individuals with decades of experience in property management. We conduct periodic employee in-service trainings to hone skills and continually improve our processes. For smaller properties, we have roving managers who are directly responsible for property oversight and act as a contact person for the tenants.
Perks of Property Management
Vacancies
Our entire team works incredibly hard to prepare units to re-rent in record time. After a tenant vacates a unit, our goal is to have the unit rent ready within 5 days. Occasionally, it may take longer, and many times, it can be done in much less time. Upon the old tenant moving out; a thorough inspection of the unit is done. We utilize a custom “Turn Packet” that incorporates a checklist and logs work that needs to be accomplished which produces a record sheet for completed work for property owners. Turning of the unit (i.e. preparing the vacant unit to be ready to re-rent) includes: changing the locks or re-keying, any maintenance repairs needed, scheduling the carpets to be cleaned and general cleaning.
Perks of Property Management
Advertising
We begin advertising the vacant unit as soon as we have a tentative availability date. We then begin screening applicants and do everything possible to pre-rent the unit so that the time the unit is vacant is minimized.
We use numerous mediums of advertising such as yard signs, local free advertising sources, web advertising, newspaper and many more. Over the years we have compiled over a 1000 tips, tactics and strategies to advertise, market and rent units.
Perks of Property Management
Property Inspections
Frequent inspections are an important part of our property management services. Centurion does periodic drive-by inspections of the property. If there is a maintenance issues at your property, our staff are trained to keep an eye on problematic situations or issues of concern at the property. We also perform scheduled interior and exterior property evaluations to spot problems early and report our findings back to the property owners.
What Our Clients Have To Say
Peace of Mind, Guaranteed.
Easy Switch Guarantee
Switching from another property management company? We’ll handle all the transfer work and even reduce our management fee if your current manager charges a termination fee.
Results Guarantee
You won’t pay us a management fee until rent is collected; your success comes first.
Money-Back Guarantee
Try our service for 90 days. If you’re satisfied, we’ll refund all management fees collected during that time.
Cancel Anytime Guarantee
Our management agreements are month-to-month, so you can cancel at any time with just a 60-day written notice, no cancellation fees, no strings attached.
Tenant Guarantee
If a Centurion-placed tenant breaks their lease within the first 6 months for any reason, we’ll re-lease your property at no additional leasing fee.
Maintenace Guarantee
Every job our in-house technicians complete comes with a full 6-month warranty. If something we fixed needs attention again, we’ll make it right at no cost to you.
* Warranty applies only to the original repair. Any new or unrelated issues that arise are not covered under this guarantee.
Quick Lease Guarantee
If we can’t secure a qualified tenant within 21 days of listing, based on our rental analysis, we’ll waive your lease-up fee. (Home must be vacant, move-in ready, and meet pet policy requirements.)
Pet Damage Guarantee
We’ll cover up to $2,500 in pet damage for tenants and pets we place, giving you peace of mind when accepting pets.
Additional Pet Damage
Coverage Guarantee
Need more protection? You can add an extra $2,500 in pet damage coverage for only $35/month.
Rapid Response Guarantee
We promise a response within 24 business hours when you contact us via our support email, because your time matters.
Spanish Guarantee
Your tenants will have access to a fluent Spanish-speaking team member, ensuring clear communication and better tenant satisfaction.